Terms & Conditions
With using First Choice Groceries Ltd. Website, and order from us you agree to our terms and conditions, which also includes giving your consent for us to process your personal data. The following Customer Agreement (“Agreement”) governs the use of First Choice Groceries Ltd. (“Company” and “Vendor”) site (“Site”) and services provided by the Company. We would like to encourage you to read the rules contained in this agreement. Your use of the site will constitute your agreement to comply with the rules stated here. If you cannot agree with these rules, please do not continue using the site. First Choice Groceries Ltd’s contractor (“Service Provider”) expressly reserves the right to revise the rules contained in this Agreement.
These terms and conditions do not affect your statutory rights. To register on the website, you must be at least 18 years of age and accept delivery within our served area. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
To the best of the knowledge of First Choice Groceries Ltd the prices and sizes of products are as stated on the website. Price list or other product information sources available from our website are correct at the date of writing. While every effort is made to maintain the prices and sizes as specified, First Choice Groceries Ltd. reserves the right to vary these without notice as changes from suppliers dictates.
GST is included in the price. The total GST amount will be as a separate line on the invoice and will be included in the grand total, as shown on your invoice.
We are rigorous in the enforcement of the law concerning the prohibition of sales of intoxicating alcohol to persons under the age of 18. Jersey law bans such a sale, and accordingly we will not deliver intoxicating alcohol to anybody who appears to be under the age of 18.
In the case of a gift, the recipient must be 18 years or over and have proof of age. In the event of an order being placed by a person under the age of 18, or on behalf of a person under the age of 18 with an intent to supply, we will report him/her to the authorities. We will not deliver alcohol or release these products for collection to anyone who is or appears to be under the age of 21 without a valid ID or drivers’ licence as identification. We reserve the right to decline any order relating thereto.
Our delivery drives can reject delivery if the package contains alcoholic beverage and there is no over 18 persons at the delivery address. In this case the customer has the option to come and collect their orders or choose and other day and time slot for the delivery. First Choice Groceries Ltd is not permitted to, nor will supply alcohol to persons who are, or who appear to be under the influence of alcohol.
We take security very seriously.
Payment can be made by credit or debit card on the website. Payment will be deducted from your card every time you order on our website.
Use of Copyrighted Material
It is permitted by First Choice Groceries Ltd for you to view and use the material and data on this site solely for your personal and non-commercial use.
You must not sell or modify the material in any way for any public or commercial purpose. The use of the material on any other web site or in any networked computer environment for any purpose is prohibited. If you violate the terms of this agreement, First Choice Groceries Ltd and Service Provider reserve the right to terminate your access to the site, and you must immediately destroy any copies you have made of the material.
Description of Goods
Descriptions of most product are provided by the manufacturer to us, and we accept no responsibility for such descriptions. All images, descriptive matter, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. If you need a more detailed specification of a product, you can request that from our team. First Choice Groceries Ltd use reasonable efforts to ensure that the information and processes on this site are correct, however all nutritional and allergen information is as supplied by the manufacturers and we cannot be held responsible for any errors or omissions. Customers should check information on packaging and if they have any queries should contact the Manufacturer concerned.
Accuracy of Product Information
All product specifications, images and other information published on our website have either been acquired from suppliers, manufacturers, publications, publicists, or been gathered from public-domain sources. The intention of First Choice Groceries Ltd is that all information on the website should be as accurate and up to date as possible. All the actions taken by the user of the website are the responsibility of the individual.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed.
Availability of Goods
All products and services are subject to availability and might be withdrawn at any time. Information on the site detailing stock levels is a guide only and it should not be viewed as a guarantee of availability. Information displayed by our partners should also not be relied upon, and we take no responsibility over information displayed on sites such as these. If we do not supply the goods for any reason, we will not charge you for these and will call or email you to inform you as soon as possible. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
First Choice Groceries Ltd always endeavours to adhere to delivery estimates but these are always estimates only. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods and time is not of the essence.
Orders can be placed at any time as per delivery schedule.
- Delivery time is available between 8.30am - 8:30pm Monday to Sunday.
- Collection time is available between 9.00 am – 8.00pm Monday to Sunday.
- First Choice Groceries Ltd offers a free delivery service, but orders total cost should be over £30. Orders below £30 will incur a delivery charge, which would be displayed at the time of ordering, and is dependent on the chosen timeslot and date.
- Delivery on all Bank and Public Holidays is subject of company (First Choice Groceries Ltd) decision and will always be communicated on our social media platforms
- Unless otherwise directed, goods will not be left in your absence and will be returned to First Choice Groceries Ltd warehouse. We will contact you to arrange another delivery or collection date and time. First Choice Groceries Ltd. reserve the right to charge a re-delivery fee of £8.00 in the event of a customer not being available to receive a delivery in their chosen time slot. This is to cover the cost of fuel, administration, labour, un-packing, re-packing your order.
- First Choice Groceries Ltd will not deliver to addresses outside Jersey
As soon as we have delivered the goods to your door, you will be responsible for them. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or incorrect goods supplied must be noted by the driver and customer service will contact with the customer.
Shopping as a Guest
If you are shopping as a guest, the products from your cart will be removed after 60 minutes. If you want to keep your products in your cart for a longer period of time, register an account and log in.